Google Reviews

Edinburg Vision Center
4.5
Based on 947 reviews
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Lizzy Cordero
Lizzy Cordero
15:39 19 Aug 22
Loved Dr. Oziel!! He was so quick and patient with me. Loved that he took his time to explain thoroughly both contact... and routine eye exam. I definitely recommend coming in and having him give you your exam. Oh AND he upgraded me to a better contact lens that feels as if nothing is there.read more
Ruben Saenz Jr
Ruben Saenz Jr
17:00 12 Aug 22
Great and Attentive Staff! They made my 11 year old daughter feel extremely comfortable although she was a bit nervous.... Dr Navarro was very knowledgeable and helped explain things to us both so we understood exactly what he was talking about. Great selection of Eyewear and Contact Lenses!read more
Priscilla Villanueva
Priscilla Villanueva
03:45 12 Aug 22
Great customer service, friendly staff and totally got hooked up with contact cleaner w/ case as well as some solution!... Oh and a 6 month supply for a great price!!!! Very satisfiedread more
Rey Fuentes
Rey Fuentes
22:23 29 Jul 22
Amazing Service!!! I was in and out of the office within a half hour and more than happy with my prescription. They... have a very nice and helpful staff they have no problem taking their time to assure you have the perfect set for your eyes! I send all my family and friends here!read more
Michael Sanchez
Michael Sanchez
02:01 26 Jul 22
Had a great experience here. The technology that they use is state of the art. The staff is very king and friendly... they are always willing to make sure you have a great experience. Dr Navarro is every pleasant and extremely knowledgeable. He is very thorough and confident with his exams. You have to see this place!!read more
Marco Aaron
Marco Aaron
02:27 23 Jul 22
There’s a bunch of fake positive reviews.I’m not one to write a review because it takes too much time and effort. But... this time around I’m here to share my experience. Apparently the doctor that disrespected my wife with his tone of voice and hand gestures happens to be the owner. Not only is he disrespectful but he also does the bare minimum to get a patient in and out. After waiting three hours there he had the audacity to raise his voice and give advice before analyzing the exams that we took. We took two different exams in which he did not care to analyze until I had brought it up and put him on the spot. This man has no respect for his staff or customers, apparently his staff is afraid of him and what customers have to say about his performance.Stay away from this place, you can change a work environment but you can’t change character especially when it comes from the very top, the one who is responsible for proper business practice.Don’t spend all day to get attended to then be misdiagnosed because of his carelessness or simply because he does not care to do his job properly. I will tell you one thing they are quick to charge you, whether it’s your insurance or private pay.read more
Rebecca Saenz
Rebecca Saenz
17:52 07 Jul 22
During my last two recent visits, I had an overall pleasant experience and the service was great. While in the exam... room, I was assisted by Daniel, one of your technicians, during both of my visits. He did an excellent job in assisting me while I tried out a new brand of contacts. He was very polite and did a great job in answering any questions/concerns that I had while I waited for the optometrist.read more
Felipe Garza
Felipe Garza
15:27 20 Jun 22
I highly recommend coming here for your eye needs. The staff was great. More specifically, Jesus Molina is an excellent... technician. He was very knowledgeable and friendly.read more
Rosie Guerra
Rosie Guerra
06:39 15 Jun 22
I love my new transitional progressive glasses. Great place with kind and caring staff. Very clean office. I recommend... this optical 100%read more
Yohanna C Briones
Yohanna C Briones
17:30 13 Jun 22
Highly recommend them! Everything was super clean and they cleaned the equipment in-front of you as well. All the staff... that I came into contact with were super nice and respectful. They tell you everything that’s going to be done or check before doing it. I am beyond happy with the services.read more
Jesus Molina
Jesus Molina
20:11 10 Jun 22
I got my glasses here and I love them so much! I definitely look forward to getting a new pair in the future! I 100%... recommend anyone else to come by and get glasses from the Edinburg Vision Center or even contacts too!read more
Morgan Hogan
Morgan Hogan
21:31 21 May 22
My experience was amazing, the techs that I had (Mary and Janet) were quick, efficient, and professional. My refraction... was done in record time. Then Dr. Saporito came and quickly gave me the correct contacts, and a quick dilation. Overall, with these people working here, I’ll definitely come back.read more
altoids 252
altoids 252
19:53 16 May 22
Excellent service, the staff is amazing and the technician Jesus Molina helped me out and did an amazing job at... assisting me with my contacts! I would definitely would want to come in again for any other service that I would need. I definitely recommend anyone else to come get their vision checked or to buy any glasses or etc.read more
J J
J J
22:48 04 May 22
This was the best experience I've ever had for an eye exam. Very professional, thorough staff who took their time to... answer any questions I had in a courteous and friendly manner. Will definitely use this place again, and highly recommend to anyone needing an exam.read more
Victoria Galeno
Victoria Galeno
02:25 23 Apr 22
My husband lost his contact which is very important as he is a professional driver. We went to see if we could get it... replaced asap because he has to leave for work in two days. The supervisor Kristina was very helpful in getting him what he needed no hassle. We’ve been going to Edinburg Vision for several years and always get the best service. Thank you Kristina!read more
Stephanie Cedillo
Stephanie Cedillo
21:01 12 Jan 22
I had an awesome experience and it was an amazing environment. The staff and doctors were very nice and very... informative. I’m definitely going to be recommending my friends and family!!! Can’t wait to go back to get my eyes examined again!!!read more
israel huicochea
israel huicochea
20:06 27 Dec 21
Dr. Navarro's office was very prompt in their service. They really work with you and have some of the best customer... service I've experienced. My kids always get what they need at the best price. They also are doing well with sanitizing during these covid times. Would recommend this office to my other family and friends.read more
Marivel De La Rosa
Marivel De La Rosa
19:54 09 Dec 21
Had a great experience meeting Dr. Luis S. Navarro O.D. At Edinburg Vision Center. He is extremely thorough and takes... his time explaining what is required and what he recommends. With my vision changing, I really needed his help. I love his enthusiasm! His assistant Tino was extremely helpful as well. Keep up the great work gentlemen. See you soon.read more
Veronica M Garza
Veronica M Garza
23:07 23 Nov 21
I’ve been going here for about 5 years and love the customer service! There is always flexible scheduling, reasonable... wait times, and helpful professional staff.Cristina was quick to call me when my contacts arrived and helped me retrieve them just in time for the holidays! A+ customer service!read more
Gustavo Olivares
Gustavo Olivares
17:23 17 Nov 21
I highly recommend Edinburg Vision Center. In addition to a very courteous and professional staff, the clinic has one... of the largest selections of glasses and contacts. Their inventory also includes many popular designer brands. Dr. Navarro is one of the best optometrists in the area and is held in high regard by his colleagues. In addition to being very well trained and skilled, Dr. Navarro is also very patient and kind. He has been my family’s optometrist for many, many years and every time I visit him he surpasses my expectations. Very clean office and very friendly staff. I cannot recommend Dr. Navarro and his clinic enough.read more
Ariana Damian
Ariana Damian
01:11 17 Nov 21
Really awesome place to get glasses and contacts!! They have a really big selection of glasses. Cassandra was a great... technician, she was very helpful with my contacts. I really liked the doctor, she was very sweet. Great service overallread more
Norma G
Norma G
19:58 29 Oct 21
The Drs here are awesome and Dr Navarro especially. I've been coming to this facility for over 25 + yrs. And the... service and attention have always been excellent. A beautiful building filled with beautiful people 😍read more
Martha Trevino Sharma
Martha Trevino Sharma
23:04 06 Oct 21
Dr. Navarro and staff are super friendly and welcoming. They accommodated my needs immediately. I felt very comfortable... under his care. Thank you so much for all you do!read more
Nathan T
Nathan T
17:16 30 Aug 21
Easily the best vision center that I have worked with as far as customer service. If they don’t answer their phone you... can text them and they are actively monitoring their text and they will respond within the minute. They are very courteous and kind to work with.read more
Sabby
Sabby
18:07 16 Aug 21
Dr Navarro and his staff took very good care of me. They were kind, knowledgeable, and efficient. Their technology is... top notch and their pricing is affordable. I would definitely recommend Edinburg Vision Center to anyone!read more
Laura De La Cruz
Laura De La Cruz
17:22 13 Mar 21
Wonderful service! They fit my daughter into their schedule after I called about an accident in which she hurt her eye.... They responded to me before they had even opened. Thank you for taking care of my baby girl today. We both felt at ease under your care.read more
Jennifer Nolasco
Jennifer Nolasco
00:58 14 Dec 20
A big thank you to Janet and the doctor for a great and smooth visit! And I would also like to thank Smily for... answering all my questions and being very patient with me! Awesome staff and such a clean facility!read more
mar sun
mar sun
22:27 28 Sep 20
Was helped by Israel and he helped give the best experience I had here he was very nice and didnt leave a patient... waiting long. He did a fantastic job and carried the experience. Did amazing during these trying times as well and handled everything well.read more
Danielle M.
Danielle M.
16:34 28 Sep 20
Coming here has been the BEST experience in getting an eye exam. Aside from all the staff being extremely patient,... helpful and welcoming during this crazy time, they actually take the proper measures to make sure you stay safe and minimize exposure to others as much as possible. From the first call to book an appointment to the end of the consultation, it was nothing but great. Super clean, organized, and highly efficient. Israel was soooo amazing when prepping me to see Dr. Flores. He was extremely prompt, polite, attentive to my questions or concerns, provided detailed information about what was going to happen, and overall just a wonderful employee.11/10 recommended anyone to schedule with them!read more
Juan M. Rodriguez
Juan M. Rodriguez
18:45 14 Aug 20
This is by far the best service I have had in my life. Every single worker was courteous and professional. The person... who worked me up was Lexie: she was fast, precise and thorough. Dr. Flores was marvelous. My glasses came in the next day and fit like a glove. I will be coming back and will be bringing my family.read more
Joseph Conde
Joseph Conde
22:27 09 Jun 20
Dr. Navarro and his staff are very polite. I went in on an emergency because my glasses got dismantled by my... four-legged companion and Dr. Navarro and his staff ensured that I left that same day with a new pair of glasses. Thank you Dr. Navarro and Staff for everything you do!! I highly recommend them to anyone!! You will have good experience like I did!!read more
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Covid-19 Office Protocol

We want to make sure you are safe in our office.  Most of the staff have been vaccinated and
undergo regular COVID-19 testing.  All staff is required to continue to wear masks.  We will limit
the number of bodies in the waiting areas and exam rooms.  Please continue to wear a mask and
practice social distancing in our office.

  1. We encourage you to login to the patient portal and fill out all pre-exam information such as
    address, phone number and email, medical history, medications and pharmacy.  To access your
    patient portal please contact our front desk at 9563835581 and provide an email.
  2. If you are picking up glasses or contacts text us at 9562679753 and we can deliver them to
    your car.  
  3. Only the doctor, scribe, and the patient will be permitted in the exam room.  If the patient is an
    underage child, only one parent will be allowed in the exam room.
  4. If you are bringing more than one child we encourage you to bring one adult for each child to
    allow us to separate the children in different exam rooms so that we can finish faster.  
  5. If you are bringing more than one child and wish to keep them together we have two large
    rooms that are subject to availability (we do not recommend this as it takes longer to do more
    than one eye exam per room).
  6. If you are worried that you have COVID-19 and wish to get a test we will provide one for you at
    a fee of $65.  We are not a testing site, this is a service that is only available to our patients.
  7. If you arrive without a mask you can purchase one from us.  If you refuse to wear a mask then
    we will refuse to provide services and products.
  8. During your exam your mask will be taped from the top to limit the lenses of the instruments
    from getting foggy and so that you are not breathing on our doctors and staff.  Please keep the
    tape on until the exam is over.
  9. We will continue to disinfect surfaces frequently.
    10.  Our optical frames will be disinfected after anyone tries them on.  
    11.  We encourage you to try-on our frames virtually and make a wish list.  The frames that you
    like will be reserved until you try them on in-store.
  10. If you need a replacement for broken or damaged glasses we can now do this over the phone
    if we still have a similar frame and you have a prescription that is not older than 1 year you can
    text us 9562679753 and we will process the order.
  11. If you have a balance or need to pay for an order this can also be done over the phone by
    calling 956-383-5581.